Melissa Baylin can’t remember how she heard about Immigrant Services Calgary (ISC), but that isn’t entirely a surprise – the long-time volunteer has been working with the organization in a variety of roles for over 10 years.  

First working closely with Employment Bridging Services, Melissa helped clients become familiar with Canadian workplace and culture, resume writing and interviewing. In 2017 she was asked to assist with the Voices of Calgary initiative, which highlighted the journeys of internationally educated professionals obtaining accreditation and re-establishing their careers in Canada. In 2019, and with the help of some of her colleagues, she hosted an Advanced Literacy and Essential Skills in the Workplace workshop. Most recently, Melissa facilitated computer classes as part of the Community Initiatives for Immigrant Seniors Program that helps build basic language and practical life skills. 

We appreciate the commitment, time, effort and talent Melissa has dedicated to supporting newcomers and ISC. 

“I have always enjoyed volunteering for causes that align with my personal interests but I wanted to give back in a way that was connected to my professional life as well. ISC was an opportunity to bridge the gap between the two.  

I can’t describe how good it feels to know you’re making a difference for someone else. To add value. To feel deep, authentic gratitude. That is the greatest gift and nothing motivates me more.”